I often tell people that the best parts of my work day happen first thing in the morning and last thing in the afternoon, when I get some special good morning and goodbye salutations from the clients who are arriving and departing fromRauch Industries. Heck, sometimes they're the best part of my day, period. No matter what happens before, between, or after those greetings, they keep me grounded in what's important, add fun and friendship to my day, and sometimes entertain me a bit. :)

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